Viewing application transcription data

Last Updated : Nov 01, 2022 |
Prolog information
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  1. Log on to the EPM web interface using an account with the Administration, Operations, or Maintenance user role.
  2. On the EPM navigation pane, click Reports Standard Session Detail.
  3. On the Session Detail page, click the more >> link to display the rest of the optional filters.
  4. Enter the criteria you want to use for the report.
    ADDITIONAL INFORMATION:
    Tip:
    Select Yes in the Session Transcription field to limit the report to only the sessions that have transcription information.
  5. Click OK.
    STEP RESULT:
    The EPM displays the Session Detail Report page.
  6. Locate the session for which you want to view the transcription data and click the View Session Details icon at the end of the appropriate row.
    STEP RESULT:
    Experience Portal displays the Session Details page, which shows the session and transcription data grouped by the information category.