Find answers to your technical questions and learn how to use our products
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Find answers to your technical questions and learn how to use our products
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Requirement/Information Needed
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Your value
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Notes
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Ensure that the hardware meets the minimum requirements. For more information on minimum server machine hardware requirements, see Avaya Experience Portal Overview and Specification on http://support.avaya.com.
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For minimum hardware requirements, see Minimum (Linux) server machine hardware requirements.
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What access method are you going to use?
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______ Local keyboard, mouse, and monitor
______ Remote access via SSH client
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Server information
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IP address
______________________
Host name
______________________
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The host name cannot contain spaces or periods.
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Do you want to enable EASG on the Primary EPM?
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______ Yes
______ No
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For RHEL 7.x or 8.x, verify default umask is set to 027.
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______ Yes
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Avaya Enterprise Linux network configuration information
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Subnet mask on Corporate LAN
______________________
Default gateway
______________________
Primary DNS Server
______________________
DNS domain name
______________________
Time zone
______________________
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For more information about the Avaya-provided server installation, see Implementing Avaya Experience Portal on multiple servers.
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For customer-provided hardware, is Release 7.x or 8.x 64 bit or newer update installed?
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______ Yes
______ No
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If No, install Release 7.x or 8.x 64 bit or later as described in Implementing Avaya Experience Portal on multiple servers.
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Is the default language for Linux set to English?
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______ Yes
______ No
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If No, set the default language to English. You can change the default language after Experience Portal is installed.
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Can all planned Experience Portal servers communicate with one another?
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______ Yes
______ No
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For more information about verifying server communication, see Implementing Avaya Experience Portal on multiple servers on http://support.avaya.com.
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For Avaya Enterprise Linux, user account passwords
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cust account password: ___________________
root account password: ___________________
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For Red Hat Enterprise Linux Server, user accounts and passwords
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root account password: ___________________
Non-root account name: ____________________
Non-root account password: _________________
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Can you log in to the Experience Portal server with the non-root account name and password?
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______ Yes
______ No
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The upgrade tool deletes all existing root accounts. Therefore, after the upgrade, the administrator uses the non-root account name and password to log in and:
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Installation directory, if different from default
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______________________
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Default directory: /opt/Avaya/ExperiencePortal
Specify an absolute directory path containing only standard English alphanumeric characters and the symbols / (forward slash), _ (underscore), - (hyphen), ~ (tilde), or . (period).
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EPM web interface administration user name and password
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User name: __________________________
Password: __________________________
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The Experience Portal administrator uses this account to log in to the EPM web interface to administer the Experience Portal system. The account is assigned the Administration user role as well as the Auditor and User Manager user roles. For details about User Roles, see Administering Avaya Experience Portal on http://support.avaya.com.
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Do you want to create a database account that can access the report information in the database?
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______ Yes
______ No
If Yes, account user name, if different from the default: ______________
Password: __________________________
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Default user name is: reportwriter
Note:
The report user name cannot be the same as any of the EPM web interface administration user account names or the report writer user account name.
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Third-party SSL certificate information.
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Third-party SSL certificate information.
The location of the existing certificate:
______________________
The existing certificate’s password: _________________
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Will Avaya Services maintain this server?
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______ Yes
______ No
If Yes, what is the Listed Directory Number (LDN) for this server?
______________________
Where is the Avaya Service Account authentication file located?
______________________
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For more information on configuring Avaya service accounts, see Implementing Avaya Experience Portal on multiple servers.
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WebLM information
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License server URL, if not located on the EPM server:
______________________
WebLM password: _______________________
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The external time sources that the EPM server should be synchronize with, if desired
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The name or IP address of primary time source:
______________________
The name or IP address of secondary time source:
______________________
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