Ensure that you configure the Outcall Web Service Authentication on the EPM Settings page.
Log in to the EPM Web interface using an Administration user role.
From the EPM main menu, select System ConfigurationEPM Server.
On the EPM Servers page, click Add.
On the first Add EPM Server page, enter the appropriate information and click Continue.
On the second Add EPM Server page, enter the appropriate information.
ADDITIONAL INFORMATION:
If you logged in using the init account, ensure that the LDN number specified in the LDN field matches the information in the Avaya Services database for this server.
