Vectors use Holiday tables to determine how the contact center handles calls during the configured holiday period. The system administrator can control call routing during holidays to ensure that the contact center processes all calls accordingly when the contact center closes or the staff reduces on non-working days. Holiday tables simplify vector configuration by reducing the number of steps in a vector. The administrator can configure up to 999 Holiday tables.

For more information about Holiday tables configuration, see the holiday table configuration section in Administering Avaya Contact Center – Extended Capacity.