The following table specifies the compatibility of Avaya Contact Center – Extended Capacity with other Avaya products:
Avaya product |
Release |
Avaya 9600 Series IP Deskphones - SIP |
7.1 Agent Greeting support - 7.1.12 |
Avaya J100 Series IP Phones - SIP |
4.0.x Agent Greeting support - 4.0.8 |
Avaya Workplace Client |
3.26 |
Avaya Agent for Desktop |
2.0.6 |
External Application Enablement Services |
10 |
Avaya Call Management System |
20.x |
Avaya Aura® |
10 |
Avaya Aura® Messaging |
7.2 |
Avaya Messaging |
11.0 |
Avaya Experience Portal |
8.1.1 |
Callback Assist |
5.0.1 |
Survey Assist |
4.2 |
Avaya Session Border Controller |
10.1 |
Avaya Experience Platform™ Workforce Engagement |
15.2.2 |
For more information about the listed Avaya products and their requirements, see the corresponding product documentation at https://support.avaya.com/. For customization and implementation of third-party products, contact Avaya support personnel.
