Creating duplicate users

Last Updated : May 08, 2018 |

You can duplicate the user details to create a new user account by copying information from an existing user account. Using the Duplicate feature, you cannot copy the confidential information, such as addresses, private contacts and associated contacts in the contact list, password, and login name of the user.

Using the Duplicate feature, you can also copy the communication profiles like CM Endpoint and Session Manager. However, you cannot copy CS 1000 Endpoint Profile. You must add the CS 1000 Endpoint Profile after you create a duplicate user.

Before you begin

You require permission to copy the user details.

Procedure

  1. On the System Manager web console, click Users > User Management > Manage Users.
  2. On the Manage Users page, select the user account that you must duplicate.
  3. Click Duplicate.
  4. On the User Profile | Duplicate | <User Name> page, enter the appropriate information.
  5. Perform one of the following:

    • To save the changes, click Commit.

    • To save the changes and stay on the same page, click Commit & Continue.