System Manager provides workflows to streamline the user provisioning process. You can apply a user provisioning rule with other LDAP Synchronization Capabilities to achieve fully automated user provisioning. You can also assign a communication profile to a user.

A user provisioning rule includes a master communication profile template and a set of provisioning rules. A user provisioning rule enables predefined templates that consist of user attributes found in the communication profile of the user. In the user provisioning rule, the administrator specifies the following information to provision the user:

• Basic information that includes the communication profile password, time zone, and language preference

• The communication system that the user must use, for example, Communication Manager

• The method to assign or create a communication profile for the user, for example, by assigning the next available extension for Communication Manager

When the administrator creates the user using the user provisioning rule, the system populates the following data based on the user provisioning rule:

• The default values

• The communication addresses

• The communication profiles for the user

The administrator can assign only one user provisioning rule to any user. The administrator can provision the user using the user provisioning rule from one of the following System Manager user interfaces:

• Web Console

• Web Services

• Directory Synchronization

• Bulk import