Configuring push notification application settings

Last Updated : Oct 19, 2021 |

About this task

If you are planning to use push notifications on a third-party CSDK-based application, use this procedure to provide information about this application on Session Manager and select the required third-party push notification provider for the application.

Configuration for Avaya Workplace Client for iOS and Avaya Workplace Client for Android is pre-defined. Therefore, this procedure is not required for Avaya Workplace Client for iOS and Android.

Before you begin

Ensure that all core Session Manager instances are on software release 8.1.3 or later.
Configure a push notification provider on Avaya Aura® Session Manager. For more information, see Configuring the Avaya Push Notification provider on the Avaya Aura® Session Manager and Configuring a third-party push notification provider on the Avaya Aura® Session Manager.

Procedure

On the System Manager web console, click Elements > Session Manager > Network Configuration > Push Notification > Notification Application.
Do one of the following:
- To create a new push notification application configuration, click New.
- To edit the settings for an existing configuration, click the check box corresponding to the required application and click Edit.
In Application Name, provide an appropriate application name.
In Application Id, provide the iOS or Android application bundle identification string.

Each application must have a unique identification string.
In Push Notification Provider, select the required provider.
In Session Manager to Verify Settings, select the Session Manager to verify that the Session Manager can send notifications to the application.
Click Verify Settings.
To save the settings, do one of the following:
- If the verification is completed successfully, click Commit.
- If the verification fails, fix the issue as described in the Application cannot connect to a push notification provider section of Troubleshooting Avaya Aura® Session Manager and then re-run the connection test.
  
  If the problem persists, contact Avaya support personnel.

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