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Find answers to your technical questions and learn how to use our products
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List |
Description |
|---|---|
Available Columns |
Displays the list of available columns. |
Display Columns |
Displays the list of selected columns. |
Link |
Description |
|---|---|
Customize |
Expands the Customize Column Display section. |
Move |
Moves selected items from the Available Columns list to the Display Columns list. |
Move All |
Moves all items from the Available Columns list to the Display Columns list. |
Remove |
Removes selected items from the Display Columns list. |
Remove All |
Removes all items from the Display Columns list. |
Top |
Moves the selected item in the Display Columns list to the top of the list. |
Up |
Moves the selected item in the Display Columns list to one position up in the list. |
Down |
Moves the selected item in the Display Columns list to one position down in the list. |
Bottom |
Moves the selected item in the Display Columns list to the bottom of the list. |
Button |
Description |
|---|---|
Default |
Restores the default column settings in the Available Columns and Display Columns lists. |
Export |
Exports the SIP registration data to the CSV or XML file. |
Apply |
Saves the changes made in the Customize Column Display section to the User Registrations page. |
Close |
Collapses the Customize Column Display section. |
The As of (time) label displays the time of the last update for the AST Device Notifications section.
Button |
Description |
|---|---|
View > Default |
Displays the current default view. |
View > User |
Displays the specific information of the user. |
View > Time Detail |
Displays the diagnosis of endpoint registration problems. |
View > Device |
Displays all available device information. |
View > Active Controller |
Displays registration information of the active controller Session Manager for AST devices. Session Manager displays AC under the Registered column for Avaya SIP devices that support PPM through the avaya-css-profile event subscription. Third-party devices do not show an Active Controller indication. |
View > SM |
Displays the Session Manager instances that are associated with the user registration. |
View > Customized |
Displays custom views. |
View > Create Customized |
Customizes the columns that display the user registration details. |
Force Unregister |
Forces the termination of registrations for selected devices. |
Reboot |
Reboots the selected AST devices. |
Reload Complete |
Forces a complete reload of the selected AST devices. |
Reload Config |
Reloads configurations of the selected AST devices. |
Reload Contacts |
Reloads contacts of the selected AST devices. |
Failback |
Enables devices to fail back to primary Session Manager. |
Default View
Name |
Description |
|---|---|
Details |
Options to view the Registration Details section. |
Address |
SIP registration address. |
First Name |
Administered first login name. |
Last Name |
Administered last login name. |
Actual Location |
Name of the registration location. |
IP Address |
Indicates the numeric IP address of the endpoint. |
Policy |
Displays the communication policy administered to the user. The options are:
|
Shared Control |
Indicates this registration, such as Avaya OneX Communicator, controls another endpoint. |
Simultaneous Devices |
The number of devices currently registered out of the maximum simultaneous device registration permitted for this user profile. |
AST Device |
Indicates that the device is an AST device. |
Registered Prim |
Indicates that the device is registered as primary registration. |
Registered Sec |
Indicates that the device is registered as secondary registration. |
Registered 3rd |
Indicates that the device is registered as third registration. |
Registered 4th |
Indicates that the device is registered as fourth registration. |
Registered Surv |
Indicates that the device is registered as survivable registration. |
Registered Visiting |
Indicates that the device is registered as visiting registration. |
User View
Name |
Description |
|---|---|
Details |
Options for viewing the Registration Details section. |
Address |
SIP registration address. |
Login Name |
Administered user login name. |
First Name |
Administered first login name. |
Last Name |
Administered last login name. |
Home Location |
Name of the home location assigned to the user in Session Manager Communication Profile. |
IP Address |
Indicates the numeric IP address of the endpoint. |
Simultaneous Devices |
Out of the maximum simultaneous device registration permitted for this user profile, the number of devices currently registered. |
AST Device |
Indicates that the device is an AST device. |
Registered Prim |
Indicates that the device is registered as primary registration. |
Registered Sec |
Indicates that the device is registered as secondary registration. |
Registered 3rd |
Indicates that the device is registered as third registration. |
Registered 4th |
Indicates that the device is registered as fourth registration. |
Registered Surv |
Indicates that the device is registered as survivable registration. |
Registered Visiting |
Indicates that the device is registered as visiting registration. |
Time Detail View
Name |
Description |
|---|---|
Details |
Options for viewing the Registration Details section. |
Address |
SIP registration address. |
Login Name |
Administered user login name. |
IP Address |
Indicates the numeric IP address of the endpoint. |
PPM Subscription Time (AC) |
Indicates the subscription time for PPM services of AST endpoint. |
Registration Time Prim |
Indicates the registration time for the primary Session Manager. |
Registration Interrupted Prim |
Indicates the last time when the registration was interrupted for the primary Session Manager. |
Registration Time Sec |
Indicates the registration time for the secondary Session Manager. |
Registration Interrupted Sec |
Indicates the last time when the registration was interrupted for the secondary Session Manager. |
Registration Time Third |
Indicates the registration time for the third Session Manager. |
Registration Interrupted Third |
Indicates the last time when the registration was interrupted for the third Session Manager. |
Registration Time Fourth |
Indicates the registration time for the fourth Session Manager. |
Registration Interrupted Fourth |
Indicates the last time when the registration was interrupted for the fourth Session Manager. |
Registration Time Surv |
Indicates the registration time for the Survivable Session Manager. |
Registration Interrupted Surv |
Indicates the last time when the registration was interrupted for the Survivable Session Manager. |
Device View
Name |
Description |
|---|---|
Details |
Options for viewing the Registration Details section. |
Address |
SIP registration address. |
IP Address |
Indicates the numeric IP address of the endpoint. |
Remote Office |
Indicates whether the incoming IP address correlates with an administered Remote Office — SIP Proxy Mapping. |
MAC Address |
MAC address of the endpoint. |
Device Vendor |
Displays device vendor information. |
Device Type |
Displays device type information. |
Device Model |
Displays device model. |
Device Serial |
Displays device serial number. |
Device Version |
Displays device version. |
Simult. Devices |
The number of devices currently registered out of the maximum simultaneous device registration permitted for this user profile. |
Active Controller View
Name |
Description |
|---|---|
Details |
Options for viewing the Registration Details section. |
Address |
SIP registration address. |
Login Name |
Administered user login name. |
Actual Location |
Name of the registration location. |
Active Controller |
Name of the Active Controller. |
Registration Time (AC) |
Indicates the registration time for the Active Controller. |
Registration Interrupt Time (AC) |
Indicates the time duration since the last interruption occurred for the Active Controller. |
Registration Interrupted (AC) |
Indicates the last time when the registration was interrupted for the Active Controller. |
AST Device |
Indicates that the device is an AST device. |
Registered Prim |
Indicates that the device is registered as primary registration. |
Registered Sec |
Indicates that the device is registered as secondary registration. |
Registered 3rd |
Indicates that the device is registered as third registration. |
Registered 4th |
Indicates that the device is registered as fourth registration. |
Registered Surv |
Indicates that the device is registered as survivable registration. |
Registered Visiting |
Indicates that the device is registered as visiting registration. |
SM View
Name |
Description |
|---|---|
Details |
Options for viewing the Registration Details section. |
Address |
SIP registration address. |
Login Name |
Administered user login name. |
Home Location |
Name of the home location assigned to the user in Session Manager Communication Profile. |
Actual Location |
Name of the registration location. |
Policy |
Displays the communication policy administered to the user. The options are:
|
Active Controller |
Name of the Active Controller. |
Primary SM |
Primary Session Manager of the user profile. |
Secondary SM |
Secondary Session Manager of the user profile. |
Third SM |
Third Session Manager of the user profile. |
Fourth SM |
Fourth Session Manager of the user profile. |
Survivable SM |
Survivable Session Manager of the user profile. |
Visiting Survivable SM |
Branch Session Manager the user profile is visiting. |
Registered Prim |
Indicates that the device is registered as primary registration. |
Registered Sec |
Indicates that the device is registered as secondary registration. |
Registered 3rd |
Indicates that the device is registered as third registration. |
Registered 4th |
Indicates that the device is registered as fourth registration. |
Registered Surv |
Indicates that the device is registered as survivable registration. |
Registered Visiting |
Indicates that the device is registered as visiting registration. |
Customized View
Name |
Description |
|---|---|
Details |
Options for viewing the Registration Details section. |
Address |
SIP registration address. |
Login Name |
Administered user login name. |
First Name |
Administered first login name. |
Last Name |
Administered last login name. |
Home Location |
Name of the home location assigned to the user in Session Manager Communication Profile. |
IP Address |
Indicates the numeric IP address of the endpoint. |
Simultaneous Devices |
Out of the maximum simultaneous device registration permitted for this user profile, the number of devices currently registered. |
Device Serial |
Device information from PPM. |
AST Device |
Indicates that the device is registered as an AST device. |
Registered Prim |
Indicates that the device is registered as primary registration. |
Registered Sec |
Indicates that the device is registered as secondary registration. |
Registered 3rd |
Indicates that the device is registered as third registration. |
Registered 4th |
Indicates that the device is registered as fourth registration. |
Registered Surv |
Indicates that the device is registered as survivable registration. |
Registered Visiting |
Indicates that the device is registered as visiting registration. |
Create Customized View is the same as the Customize Column Display section, as shown above.
User Tab
Name |
Description |
|---|---|
First Name |
Administered first login name. |
Last Name |
Administered last login name. |
Login Name |
Administered user login name. |
Registration Address |
The communication address or handle that the user logged in with. |
All Addresses |
All of the SIP Communication Addresses the user has administered. |
Home Location |
Name of the home location assigned to the user in Session Manager Communication Profile. |
Actual Location |
Name of the registration location. |
Policy |
Displays the communication policy administered to the user. The options are:
|
Primary SM |
Primary Session Manager of the user profile. |
Secondary SM |
Secondary Session Manager of the user profile. |
Third SM |
Third Session Manager of the user profile. This field is populated when the user communication policy is of a Fixed type. |
Fourth SM |
Fourth Session Manager of the user profile. This field is populated when the user communication policy is of a Fixed type. |
Survivable SM |
Survivable Session Manager of the user profile. |
Visiting Survivable SM |
Branch Session Manager the user profile is visiting. |
Initial Primary SM |
The initial primary Session Manager of the user with Fixed-region or Location-region communication profile. The initial primary Session Manager is used during the initial run. The user is then assigned Session Manager based on the load factor or region assignments. The initial primary Session Manager may not match the primary registered Session Manager. |
Initial Secondary SM |
The initial secondary Session Manager of the user with Fixed-region or Location-region communication profile. The initial secondary Session Manager is used during the initial run. The user is then assigned Session Manager based on the load factor or region assignments. The initial secondary Session Manager may not match the secondary registered Session Manager. |
Simultaneous Devices |
The number of devices currently registered out of the maximum simultaneous device registration permitted for this user profile. |
ELIN Number |
The ELIN sent from the ELIN server associated with the primary controller for a user. |
ELIN Last Updated |
The date and time that the ELIN was last updated based on the location of Session Manager. The format is: www mmm dd hh:mm:ss TMZ yyyy, where:
For example, Fri Feb 11 15:56:36 MST 2011. |
Registration Tab
Name |
Description |
|---|---|
Registration Address |
The communication address or handle that the user logged in with. |
IP Address |
Indicates the numeric IP address of the endpoint. |
Active Controller |
Session Manager currently serving the endpoint SIP signaling and event subscriptions. |
PPM Subscription Time (AC) |
Indicates the subscription time for PPM services of AST endpoint. |
Event Subscriptions |
Shows the event subscription details. |
Instance Id |
Shows the SIP User Agent Instance Id as Uniform Resource Name (URN):UUID (Universally Unique Identifier). |
Primary Registration Time |
Indicates the registration time for the primary Session Manager. |
Primary Registration Interrupted Time |
Indicates the duration since the last interruption occurred for the primary Session Manager. |
Primary Registration Interrupted |
Indicates the last time the registration was interrupted for the primary Session Manager. |
Secondary Registration Time |
Indicates the registration time for the secondary Session Manager. |
Secondary Registration Interrupted Time |
Indicates the duration since the last interruption occurred for the secondary Session Manager. |
Secondary Registration Interrupted |
Indicates the last time when the registration was interrupted for the secondary Session Manager. |
Third Registration Time |
Indicates the registration time for the third Session Manager. |
Third Registration Interrupted Time |
Indicates the duration since the last interruption occurred for the third Session Manager. |
Third Registration Interrupted |
Indicates the last time the registration was interrupted for the third Session Manager. |
Fourth Registration Time |
Indicates the registration time for the fourth Session Manager. |
Fourth Registration Interrupted Time |
Indicates the duration since the last interruption occurred for the fourth Session Manager. |
Fourth Registration Interrupted |
Indicates the last time when the registration was interrupted for the fourth Session Manager. |
Survivable Registration Time |
Indicates the registration time for the Survivable Session Manager. |
Survivable Registration Interrupted Time |
Indicates the duration since the last interruption occurred for the Survivable Session Manager. |
Survivable Registration Interrupted |
Indicates the last time the registration was interrupted for the Survivable Session Manager. |
Device Tab
Name |
Description |
|---|---|
MAC Address |
Indicates the MAC address of the endpoint. |
Primary IP Address |
Indicates the numeric IP address of the endpoint. |
Secondary IP Address |
Indicates the numeric IP address of the endpoint. |
Third IP Address |
Indicates the numeric IP address of the endpoint. |
Fourth IP Address |
Indicates the numeric IP address of the endpoint. |
Survivable IP Address |
Indicates the numeric IP address of the endpoint. |
Remote Office |
Indicates whether the incoming IP address correlates with an administered Remote Office-SIP Proxy Mapping. |
Remote Office SIP Proxy Name |
Indicates the name of the SIP Proxy. |
Active Controller |
Indicates the name of the Active Controller. |
Event Subscriptions |
Shows the event subscription details. |
AST Device |
Indicates that the device is an AST device. |
Device Vendor |
Displays device vendor information. |
Device Type |
Displays device type information. |
Device Model |
Displays device model information. |
Device Serial |
Displays device serial number. |
Device Version |
Displays device version. |
SIP User Agent |
Displays the SIP User Agent information of the endpoint. For example: Avaya J179 IP Phone 4.0.12.1.1 c81fea6923b4 |
Simultaneous Tab
Shows all other registrations associated with this user.
Name |
Description |
|---|---|
Address |
Shows the SIP registration address. |
Login Name |
Shows the administered user login name. |
IP Address |
Indicates the numeric IP address of the endpoint. |
MAC Address |
Indicates the MAC address of the endpoint. |
History Tab
Shows up to the last ten device registrations that the user performs.
Name |
Description |
|---|---|
MAC Address |
Indicates the MAC address of the endpoint. |
Vendor |
Displays device vendor information. |
Type |
Displays device type information. |
Model |
Displays device model information. |
Serial |
Displays device serial number. |
Version |
Displays device version. |