You can bulk enable or disable the call history collection for all SIP users or selected SIP users.
Warning:
When a user logs in for the first time after the Centralized Call History check box is selected for that user, all calls that were made or received by that user before enabling Centralized Call History are lost.
Procedure
On the System Manager web console, click Elements > Session Manager > Communication Profile Editor.
Select a user, select multiple users, or select All.
In the New Communication Profile Values section, under Call History Settings, select a value from the Enable Centralized Call History drop-down menu.
