Use this procedure to enable or disable call history collection for a user.
Warning:
When a user logs in for the first time after the Centralized Call History check box is selected for that user, all call logs are lost. All calls that were made or received by that user before enabling Centralized Call History are lost.
Procedure
On the System Manager web console, click Users > User Management > Manage Users.
Do one of the following:
If you are adding a new user, click New and add the information for the new user.
If you are enabling or disabling call history collection for a current user, select the user, and click Edit.
Click the Communication Profile tab.
Select the Session Manager Profile check box.
In the Call History Settings section, select or clear Enable Centralized Call History?.
