Removing the association between an IP Office endpoint profile and a user

Last Updated : Nov 25, 2021 |

About this task

You must add, edit, or delete the end point profile for a user with an IP Office Endpoint profile only when IP Office is active and connected to System Manager.

Note:

Do not perform the add, edit, or delete operations when IP Office is temporarily unreachable. However, in situations when IP Office is unused or corrupted, you must set the force_delete_user property to true in the IPOffice.properties file by using putty to delete IP Office Endpoint Profile from System Manager users.

Procedure

  1. On the System Manager web console, click Users > User Management.
  2. In the navigation pane, click Manage Users.
  3. On the User Management page, select a user, and do one of the following:

    • Click Edit.

    • Click View > Edit.

  4. On the User Profile Edit page, click the Communication Profile tab.
  5. Clear the IP Office Endpoint Profile check box.
  6. Click Commit.