Calls and telephony features

Last Updated : Aug 27, 2024 |
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Avaya Cloud Office Desktop App provides various features to manage incoming and outgoing calls. You can perform the following actions:
  • Accept and make calls
  • Forward or ignore an incoming call
  • Reply to a call with a message
  • Pause an active call
  • Record an active call
  • Start a conference call
  • Transfer a call to another user
  • Park a call
  • Flip a call