Managing conversation folders

Last Updated : May 30, 2024 |
Prolog information
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Keywords:
Customize your conversation folders to match the requirements of your project. You can change the following attributes of your custom conversation folders:
  • The folder name
  • The conversations contained in the folder
  • The folder color
Before you begin
Ensure that the show folders option is enabled in the Message side pane. If not, click the Show folders icon.
  1. Click the Message tab.
  2. In the Message side pane, navigate to the folder you want to modify.
  3. Hover over the folder name and click the More icon.
  4. From the context menu, click Edit folder.
    STEP RESULT:
    Avaya Cloud Office Desktop App displays the Edit conversation folder window.
  5. To change the folder name, in the Folder name field, type a new name.
  6. To add a conversation to the folder, in the Conversations field, type the name of a conversation and select the conversation.
  7. To remove a conversation from the folder, in the Conversations field, click Clear icon next to the conversation name.
  8. To change the folder color, in the Color tag list, select a color.
  9. Click Save.
Related links
Conversation folders