Searching for contacts and conversations

Last Updated : Jun 04, 2024 |
Prolog information
Locate your contacts and conversations without navigating through menus. You can search for:
  • Company contacts
  • Direct or team conversations
You can search for contacts by their name, email address, phone number, or extension number.
  1. At the top header bar, click the search field.
  2. In the search field, type your search query and press Enter.
    STEP RESULT:
    Avaya Cloud Office Desktop App displays the matching results in their corresponding tabs.
  3. Hover over a search result and do one of the following:
    • Click the Message icon to message your contact or team.
    • Click the Start Video Call icon to start a video call with your contact or team.
    • Click the Audio Call icon to start an audio call with your contact.
    • Click Fax icon to send a fax to your contacts with configured fax addresses.
    • Click the Open Profile icon to view a contact or team profile.