Call park groups are private groups that enable members to park calls to a designated extension number. Only members of a call park group can use this extension number for parking calls, and only they can retrieve the calls parked there.

You can monitor the availability of your call park groups through the HUD interface. However, you must first add the call park group to the HUD interface to view it. You can only add call park groups you are a member of.

Only system administrators can create and modify call park groups. Contact your administrator if you require a call park group for your team or if your existing group requires modifications, such as changing its extension number or adjusting its members.