Configuring your work hours

Last Updated : Dec 10, 2024 |
Prolog information
Configure your work hours to set separate call handling rules for work hours and after hours. When you configure your work hours, Avaya Cloud Office™ automatically assigns your after hours and sets a call rule to redirect incoming calls to your voicemail during after hours.
Note:
Your account administrator can set and edit your work and after hours for you.
  1. Click SettingsPhone.
  2. In the Incoming calls section, click Call rules and voicemail.
  3. In the My work day section, click Incoming calls24 hours, every dayAdd schedule.
    STEP RESULT:
    Avaya Cloud Office Desktop App displays the Edit schedule window.
  4. Click Add schedule.
  5. In the WHEN section, do one of the following:
    • To set your work hours to 24 hours, enable the All day switch.
    • To set specific hours, select your hours from the Start time and End time fields.
  6. In the REPEAT section, select your work days.
  7. Click Set.
  8. Click Save.