Enabling HUD

Last Updated : Sep 09, 2024 |
Prolog information
Enable HUD to manage calls from a single interface. For example, you can monitor your contacts and view your delegated lines to answer calls on their behalf. You can also view the availability of your private call park locations and manage the calls within these locations.
Note:
The HUD interface is especially useful for delegates or managers tracking the calls of other user extensions.
  1. Click SettingsPhone.
  2. Scroll to the General section and enable the Heads-up display (HUD) switch.
    STEP RESULT:
    Avaya Cloud Office Desktop App displays the HUD tab on the Phone side pane.