Organizing conversations into custom folders

Last Updated : May 30, 2024 |
Prolog information
Create custom conversation folders to organize your conversations and select colors to make custom folders distinguishable.
Before you begin
Ensure that the show folders option is enabled in the Message side pane. If not, click the Show folders icon.
  1. Click the Message tab.
  2. In the Message side pane, click the More icon, and click the New folder icon.
    STEP RESULT:
    Avaya Cloud Office Desktop App displays the Create new conversation folder window.
  3. In the Folder name field, type the name of your folder.
  4. In the Conversations field, type the names of the conversations you want to include in that folder.
  5. In the Color tag list, select a color for your folder.
  6. Click Create.
    STEP RESULT:
    Avaya Cloud Office Desktop App displays the new folder in the Message side pane.