Conversation features

Last Updated : Aug 27, 2024 |
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In Avaya Cloud Office Desktop App, you can use the conversation features to interact with the sent and received messages. When you hover over a message in a conversation, you see the available interaction options for that message.
The following table lists the message interaction options:
Icon
Name
Description
The more emojis icon
More emojis
To see the list of emojis for reacting to messages. You can use multiple emojis to react to the same message.
the Quote icon
Quote
To quote a message.
the Edit icon
Edit post
To edit a message you sent.
the Forward icon
Forward
To forward a message to another conversation.
The mark as unread icon
Mark unread from here
To mark a message as unread.
the More icon
More
To access more message interaction options.
The remind me icon
Remind me
To set a reminder for a message. To view the reminders you set, click The remind me icon in the side pane while on the Message tab.
the Pin icon
Pin for everyone
To pin a message for everyone in that conversation. You can then click The pin for everyone icon to remove the pin.
the Bookmark icon
Bookmark
To bookmark a message. To view the bookmarked messages, click the More icon in the side pane while on the Message tab and then click the Bookmark icon.
The copy link icon
Copy link
To copy the link to the message.
the New task icon
New task
To create a new task for a message. Creating a task from the message interaction menu sets that message as the description of the created task.
the Delete post icon
Delete post
To delete a message.