Switching calls between desktop and mobile devices

Last Updated : Jul 31, 2024 |
Prolog information
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Keywords:
Switch an active call to Avaya Cloud Office Mobile App to continue the call on your mobile phone.
Before you begin
Install Avaya Cloud Office Mobile App on your mobile phone and log in to your account.
  1. During an active call on your desktop device, open Avaya Cloud Office Mobile App on your mobile phone.
  2. At the top of your mobile application, tap Switch call to this device.
  3. In the confirmation dialog box, tap Switch.
    STEP RESULT:
    Your call continues on your mobile phone.
  4. To switch your call back to the desktop application, do the following:
    1. At the top of your desktop application, click Switch call to this device.
    2. In the confirmation dialog box, click Switch.
      STEP RESULT:
      Your call continues on your desktop device.