Adding phone numbers to your ring order

Last Updated : Dec 09, 2024 |
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Add a phone number to your ring order to answer calls using them. For example, you can add your mobile phone number to answer calls through your mobile phone carrier. You can also add a coworker's phone number so that they can receive and answer your incoming calls. Combined with the ring order, ring duration, and ring group settings, you can create intricate ringing layouts for incoming calls.
Note:
The ring duration for the phone numbers you add is set to 4 rings or 20 seconds by default.
  1. Click SettingsPhone.
  2. In the Incoming calls section, click Call rules and voicemail.
  3. In the My work day section, do one of the following:
    • If you have a configured work schedule, click Work hours.
    • If you do not have a configured work schedule, click Incoming calls.
  4. In the Ring settings section, click Add number or coworker.
  5. In the search box, type the contact name or the phone number.
    STEP RESULT:
    Avaya Cloud Office Desktop App displays the list of matching results.
  6. Click any result to add them to your ring order.
    STEP RESULT:
    Avaya Cloud Office Desktop App adds the phone number to the top of your ring order and enables it.
  7. Click Save.