Internal transfer to a VDN

Last Updated : Sep 08, 2012 |

When a call is transferred internally to a VDN, the following outcomes can occur:

  • If the transfer completes before the call reaches the CINFO conditional, the CINFO value of the originator of the call is used.

  • If the transfer completes after the call reaches the CINFO conditional, the CINFO value of the terminal that executes the transfer is used.

Tip:

To ensure that the originator’s CINFO is preserved during a transfer, add a filler step such as wait with silence to the beginning of the vector. In this way, a transfer can be completed before the CINFO conditional is encountered.