Primary vector for NCR example

Last Updated : Sep 08, 2012 |

A call arrives at the e-Commerce location 1 and a primary vector processes the call. The vector begins the BSR process by checking the specified resources. The following example shows the primary vector for incoming call processing at the e-Commerce location 1.

Primary vector

1. wait-time 0 secs hearing ringback
2. consider split 1 pri m  adjust-by 0
3. consider location 2     adjust-by 30
4. consider location 3     adjust by 10
5. queue-to-best

If location 2 returns the lowest EWT, the call is routed to location 2.