Use the set vector command to perform the following tasks:

• Perform numeric and digit string operations

• Assign values to a user-assignable vector variable or to the digits buffer during vector processing

• Include the agent identifier in User-to User Information in a system-defined variable for vectoring use when a customer call is redirected by the VDN Return Destination (VRD) feature into vector processing.

You can control the call flow through the vectors based on specific circumstances for individual calls. The set vector step allows the following types of variable entries:

• A to Z and AA to ZZ user-assigned local or global collect vector variables

• A to Z and AA to ZZ system-assigned vector variables, for example, ani, asaiuui, agent, and doy

• V1 to V9 VDN variable types

• A directly-entered numeric value

• The collected digits buffer where digits from the caller are stored

Reason to use

This command adds powerful and flexible programming functionality to vector processing because all other commands allow you to use only fixed values. This command allows you to manipulate variables using mathematics and digit operators.

Syntax and valid entries

The basic syntax of the set command is:

set [vector variable, Digitsagent ] = [operand1] [The operator] [operand2]