check command feature interactions

Last Updated : Sep 08, 2012 |

You can use the check command to access a messaging-system, a message center, or a server split or skill in cases where a VDN is assigned as a coverage point. To enable this function, you must assign the split or skill as a vector-controlled hunt group.

For BSR and LAI, the check command can be treated either as a call acceptance vector command or a neutral vector command.

The check command is treated as a call acceptance vector command if one of the following conditions is true:

  • Call terminates to an agent.

  • Call queues to a split or skill.

  • BSR interflowed call is accepted at remote interflow vector.

The command is treated as a neutral vector command when the call neither terminates nor queues.

No Class of Restriction (COR) checking is carried out when a check step places a call to a split or skill.

The oldest-call-waiting condition checks the priority level l (low).