By using the set command assignment to a vector variable defined as the asaiuui type, an adjunct-provided account number can be combined with the call in-VDN wait time to be displayed to an agent. The account number is provided by the adjunct in the first six digit positions of the ASAI UUI IE forwarded in a route_select message. The combined ASAI UUI can then be seen by the agent using the Display UUI IE Button feature added in Communication Manager 3.1. This can be in addition to collected digits already associated with the call which is seen by the agent via the Caller-Info display capability, either on the 2nd line of a 2-line display set or on the 1st line by pressing the callr-info button.

In this example, vector variable A is defined as the asaiuui type with length 4 and start 7, and vector variable V is assigned as the vndtime type. The call is processed through adjunct routing and routed to VDN2 via the route_select message, which includes the ASAI UUI IE with the caller's 6-digit account number, for example, 123456, found during the adjunct processing for the route_request message sent by Communication Manager when executing the adjunct routing command in a previous vector. For this example, let the in-VDN time for the call be 25 seconds, that is, V has the value 25.

The following example vector is assigned to VDN2:

01 set A = V SEL 4
02 ...

In step 1 V SEL 4 converts the in-VDN time 25 to 0025, places the value (0025) in the ASAI UUI string (123456) starting at position 7. The resultant ASAI UUI contains 1234560025. The agent views the string when the agent presses the uui-info button.