Arrange the consider steps in the order of preference.
A consider step that tests the main or preferred resource must be first in the series. The second consider step must test the resource that is the second preference for handling the given call type. To prevent unnecessary interflows, use the consider steps for local resources before steps that check remote resources. Arrange the consider steps in the order of preference. This is especially important when the active VDN for the call uses the 1st-found agent strategy, since Communication Manager delivers the call to the first available agent found. Arranging consider steps in the order of preference ensures call delivery to the best available resource.