Changing and testing a vector

Last Updated : Sep 08, 2012 |

About this task

Do not change the vectors that are currently being used to process calls as changes can have immediate and uncertain effects on call treatment. Instead, write a new vector.

When testing vectors, do not test the entire vector at once, but first divide the vector into portions and test each portion until the entire vector is tested.

After you test the new vector, change the VDN to point to the new vector.

The following guidelines serve as a general procedure to change and test vectors:

Procedure

  1. Check that a current version of the translation data is available.
  2. Create a new VDN that points to the new vector.

    This VDN, which is temporary, is necessary to test the new vector.

  3. Administer the new vector.

    Add and test vector commands one command at a time, starting with the first command. Ensure that each line is correct before proceeding to the next one.

  4. Test the new vector with the new VDN.

    This ensures that the new vector functions correctly when the vector is installed.

  5. Install the new vector by changing the old VDN’s vector assignment so that the VDNs now point to the new vector.

    Calls being currently processed by the old vector continue to be handled by that vector until the vector terminates vector processing.

  6. Once all the calls are handled, remove the old vector and the VDN that was used for testing.