DISCTIME, OTHERTIME, and INTIME for splits and vectors are tracked according to when the announcement starts. DISCTIME, OTHERTIME and INTIME for VDNs are tracked according to when the trunk idles.
Disconnect command |
Database item |
Report heading |
DISCCALLS/DISCTIME |
Calls Forced Disc |
|
Calls Busy/Disc |
OTHERCALLS/OTHERTIME |
Inbound Other Calls |
INTIME |
Avg Time In Vector |