Interflow vector for BSR using EWT and agent adjustments example

Last Updated : Sep 08, 2012 |

Based on the values from the table, location 2 is the best site. The queue-to best command in the primary vector interflows the call to the interflow vector at location 2 as indicated in the following example.

Interflow vector on remote Communication Manager

1. consider split  2   pri m  adjust-by 0
2. consider split  11  pri m  adjust-by 0
3. queue-to best

The interflow vector checks the status of both splits to get the latest information and queues the call to the best split. Note that the consider sequences in the interflow vector and the status poll vector are identical except for the last step.

When the call is interflowed, the call is removed from the queue at the origin Communication Manager and any audible feedback at the origin Communication Manager is terminated.