About interflow routing

Last Updated : Oct 24, 2012 |

Calls can be routed to a programmed number using a process known as Interflow.

Interflow allows calls, directed to a split, to be redirected to an internal or an external destination. For Basic Call Vectoring, the destination is represented by a number programmed in the vector. The number must be provided in the route-to number command and is associated with one of the following destination types:

  • Attendant or attendant queue

  • Local extension

  • Remote (UDP) extension

  • External number

  • VDN

  • Feature Access Code

  • Remote phone number for which you must dial *9 as prefix