Goto commands

Last Updated : Sep 08, 2012 |

The following syntax rules apply when you use vector variables with the goto command.

goto step 1-99 if

or

goto vector 1-8000 @ step 1-99 if

A-Z,

AA-ZZ

>,<, =, <>, >=, <=

A-Z or AA-ZZ

in table

A-Z or AA-ZZ

not in table

ani

>,>=,<>,=,<,<=

A-Z or AA-ZZ

in table

not in table

available-agents

in skill

hunt group, skills for VDN: 1st, 2nd, or 3rd

>,>=,<>,=, <,<=

A-Z or AA-ZZ

calls-queued

in skill

hunt group, skills for VDN: 1st, 2nd, 3rd

pri l = low m = mediumh = high t = top

>,>=,<>,=, <,<=

A-Z or AA-ZZ

counted-calls

to vdn

vdn extension, latest, active

>,>=,<>,=, <,<=

A-Z or AA-ZZ

digits

>,>=,<>,=,<,<=

A-Z or AA-ZZ

in table

A-Z or AA-ZZ

not in table

expected-wait

for best

>,>=,<>,=,<,<=

A-Z or AA-ZZ

for call

for split

hunt group

pri l = low, m = medium, h = high, t = top

>,>=,<>,=, <,<=

A-Z or AA-ZZ

for skill

hunt group, skills for VDN: 1st, 2nd, or 3rd

holiday

in table

A-Z or AA-ZZ

not in table

ii-digits

>,>=, <>, =, <, <=

A-Z or AA-ZZ

in table

A-Z or AA-ZZ

not in table

interflow-qpos

>, >=, <>, =, <, <=

A-Z or AA-ZZ

oldest-call-wait

in skill

hunt group, skills for VDN: 1st, 2nd, or 3rd

pri l = low, m = medium, h = high, t = top

>, >=, <., =, <, <=

A-Z or AA-ZZ

rolling-asa

for skill

hunt group, skills for VDN: 1st, 2nd, or 3rd

>, >=, <., =, <, <=

A-Z or AA-ZZ

staffed-agents

in skill

hunt group, skills for VDN: 1st, 2nd, or 3rd

>, >=, <>, =, ,, <=

A-Z or AA-ZZ

V1-V9

>, <, =, <>, >=, <=

A-Z or AA-ZZ

in table

A-Z or AA-ZZ

not in table

wait- improved for

best

>, >=, <>, =.<, <=

A-Z or AA-ZZ

skill

hunt group, skills for VDN: 1st, 2nd, or 3rd

pri l = low, m = medium, h = high, t = top

>, >=, <>, =, <, <=

split

hunt group

Requirements and considerations

The requirements and considerations for using vector variables with the goto command are as follows:

  • A vector step that uses variable parameters displays command syntax similar to the following example, which tests the current number of counted calls for the active vdn to a user-defined variable G:

    goto step 4 if counted-calls to vdn active <=G

  • Depending on the variable type that you use, the specifications that you provide for it, and the way in which you use it in a vector, the number of potential applications for vector variables is extremely large.