wait-time command feature interactions

Last Updated : Sep 08, 2012 |

Feature

Description

Music-on-Hold

To use the wait-time command with music as the treatment, you must administer music-on-hold. Otherwise, the caller hears silence. When Tenant Partitioning is in use, the tenant number of the active VDN determines the system music that is heard.

Feedback continues while a subsequent vector step queues for an announcement or for a TTR.

LAI

For LAI, the wait-time command is treated as a call acceptance vector command in all cases, except i-silent, which is a neutral vector command.