Command completion and failures

Last Updated : Sep 08, 2012 |

  • The route-to digits command fails if no digits are collected. Vector processing continues at the next vector step.

  • The route-to number ... if digit command fails if more than one digit is collected or if the digit comparison fails. Vector processing continues at the next command.

  • The route-to number ... if interflow-qpos command fails if the call is not in the eligible queue established by the interflow-qpos condition. Vector processing continues at the next command.

  • If the route-to command is successful, vector processing terminates. Otherwise, vector processing continues at the next vector command.

A route-to step in a vector is treated as coverage set to n, for a covered call regardless of the coverage setting.

If the number expressed in the command is a system extension or an attendant group, and not a VDN, the system treats the step as successful if one of the following conditions occurs:

  • The endpoint is alerted.

  • The endpoint has Call Forwarding or Night Service enabled and the night service destination is alerted.

  • The endpoint has off-premises Call Forwarding, that is, UDP Hunt Night Service, enabled and a trunk is seized.

The system provides ringback to the caller and vector processing terminates. However, if the call cannot complete successfully, for example, no idle appearance is available, vector processing continues at the next vector command.