The following Avaya Aura® Device Services locations can contain private or sensitive user data:

• Log files.

• Avaya Aura® Device Services Cassandra database.

To maximize data privacy and security, you can specify how long you want to keep log files and user data on Avaya Aura® Device Services from the Data Retention page.

Data retention — log files

Avaya Aura® Device Services encrypts all log files that can contain personal information if they are older than the configured retention period.

Data retention — Cassandra database

When a user is deleted from data sources, such as the enterprise LDAP directory, iView, or System Manager, Avaya Aura® Device Services deletes the corresponding records for that user from the Cassandra database after the retention period elapses. The process of deleting data can take up to one hour. For example, if the retention period is one day and the user is deleted from the LDAP directory today, then the user information is removed from the Cassandra database within 24 hours.