Open LDAP replication fails

Last Updated : Jun 10, 2026 |

Condition

Open LDAP replication fails. The /var/log/Avaya/openldap/openldap.log file contains entries such as the following:

  • Server unwilling to perform

  • ldap bind failed

  • syncrepl: consumer state is newer than provider

Solution

Procedure

  1. Log in to the Avaya Aura® Device Services CLI as an administrator.
  2. Run the following command: 
    sudo systemctl restart slapd
  3. Repeat the steps above on all remaining nodes in the cluster.
  4. Review the /var/log/Avaya/openldap/openldap.log file and ensure that it does not contain any error messages.

If the /var/log/Avaya/openldap/openldap.log file still contains error messages, do the following:

  1. On all nodes in the cluster, run the following commands: 
    cdto openldap
sudo ./recover_openldap.sh
  2. Enable Open LDAP replication again.
Related information
Enabling Open LDAP replication