Adding a reverse proxy

Last Updated : Jun 10, 2026 |

About this task

Use this procedure to configure the reverse proxy with the listed IP towards the enterprise and connect the IP to the network outside the enterprise.

In a remote worker environment, ensure split DNS configuration for Avaya Aura® Device Services to function properly.

Procedure

  1. On the Add Reverse Proxy page, do the following:
    1. In the Service Name field, type the reverse proxy profile name.
    2. Select the Enabled check box.
    3. In the Listen IP field, click the external SBC IP address.
    4. In the Listen Protocol field, select the protocol published towards remote workers.

      If you select the HTTPS protocol, the system enables the Listen TLS Profile field.

    5. In the Listen TLS Profile field, click the TLS profile you created.

      The default TLS profiles, such as AvayaSBCServer have demonstration certificates. For optimum security, Avaya recommends that you do not use demonstration certificates.

    6. In the Listen Port field, type 443 or the override port defined on Avaya Aura® Device Services.
    7. In the Server Protocol field, click the protocol used for the Avaya SBC server.

      For security reasons, Avaya recommends the use of HTTPS.

    8. In the Server TLS Profile field, click the TLS profile that you created.
    9. In the Connect IP field, click the IP address that Avaya SBC must use for communicating with the file servers.
    10. In the Server Addresses field, type the Avaya Aura® Device Services server address and port.

      This field accepts an IP address or FQDN, and port. Specify the FQDN and port in the Server Addresses field. This field must match the Subject Alt Name defined in the Avaya Aura® Device Services server certificate.

    11. In the Load Balancing Algorithm field, select a load balancing algorithm.
    12. Select the Allow Web Sockets check box.
    13. In the Whitelisted IPs field, type the allowedlist IPs.
  2. Click Finish.