The primary System Manager fails. Geographic redundancy is enabled in System Manager.
Cause
Avaya Aura® Device Services does not support the System Manager geographic redundancy mode. Therefore, Avaya Aura® Device Services cannot switch to the secondary System Manager automatically.
Solution
Procedure
If the primary System Manager fails and you need to use Avaya Aura® Device Services before it is restored, perform the following steps to enroll Avaya Aura® Device Services against the secondary System Manager. In a cluster environment, perform these steps on each cluster node.
Important:
After the primary System Manager is back online, you must re-enroll against the primary System Manager.
Log in to the Avaya Aura® Device Services CLI as an administrator.
Run the app configure command.
Select Front-end host, System Manager and Certificate Configuration.
Select System Manager FQDN and provide the FQDN of the secondary System Manager.
Select System Manager Enrollment Password and provide the enrollment password of the secondary System Manager.
Click Apply.
When the primary System Manager is back online, repeat this procedure and provide the FQDN and the enrollment password of the primary System Manager.