On the Maintenance Shell console, you can perform the maintenance operations for one, several, or all configured contact center endpoints. You can view endpoints configuration and status details, busy out, release, reload, and reboot an endpoint.

You can view the following details:

• Endpoint IP address, extension, domain, and state

• The login ID of the agent logged in to the endpoint

• The configured and registered set type for the endpoint

• The initial registration time of the endpoint

• The number of active endpoint subscriptions

You can perform maintenance operations for certain endpoints by specifying the endpoint ID or ID range.