Viewing endpoint details

Last Updated : Dec 29, 2021 |

About this task

View the list of all the configured contact center endpoints and their status details.

The endpoint can have the following states:

Offline: The endpoint is offline.
Registered: The endpoint is registered.
Busied out: The endpoint is busied out and cannot make calls and activate any services, such as Service Observe or VuStats.
Online: The endpoint is online.
Unknown: The current state of the endpoint is unknown.

You can also run maintenance commands on the Configuration Server console.

On the Configuration Server web portal, log in to the Maintenance Shell console.
Do one of the following:
- To view information on all configured endpoints, run the mtc list stations command.
  
  The Maintenance Shell displays the list of all endpoints configured on the Configuration Server with the endpoint status details.
- To view details for specific endpoints, run the mtc list stations <endpoint extension> command.
  
  The Maintenance Shell displays the status details for the specified endpoints.

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