Removing an EASG site certificate

Last Updated : Dec 09, 2021 |

About this task

Manually remove the site certificate from the contact center after the technician completes the maintenance tasks on-site. The EASG software automatically removes the site certificate after it expires.

You can also run maintenance commands on the Configuration Server console.

Procedure

  1. Do one of the following:
    • Open the console on the active Configuration Server.

    • Use the SSH client to log in to the active Configuration Server.

  2. To view the site certificate name, run the following command:

    sudo EASGSiteCertManage --list

    The command output displays the site certificate name. The certificate file format is .p7b.

  3. To delete the site certificate, run the following command:

    sudo EASGSiteCertManage --delete <site_cert_name>

    <site_cert_name> is the name of the certificate file in the .p7b format.