Avaya Aura Web Gateway upgrade and migration operations

Last Updated : Jun 10, 2026 |

Depending on the currently installed release, the migration or upgrade path can flow through one or more prior releases. The following table shows the specific release upgrades along with the migration or upgrade path:

Upgrade or migration path number

From

To

1

3.8.0.x

3.8.1

2

3.8.1

3.9

3

3.9

3.9.1

4

3.9.1

3.11

5

3.11

10.1

6

3.11

10.2.x

Depending on the release you are currently using, you might need to perform several upgrade or migration procedures. For example, to upgrade Avaya Aura® Web Gateway Release 3.9 to 10.2.x, follow paths 3, 4, 5, and 6.

Avaya Aura® Web Gateway Release 3.11 and 10.2.x use different operating system versions. Therefore, you cannot upgrade from Release 3.11 to 10.2.x. You must perform a migration as described in this chapter. This requirement applies to all deployment types.

This document focuses on the migration process for Release 10.2.x. For information about upgrade procedures for previous releases, see the following documents:

Important:
  • Avaya Aura® Web Gateway does not support rollback with the migration process.

  • Perform the system layer update before upgrading Avaya Aura® Web Gateway.