Managing Avaya Session Border Controller connection settings

Last Updated : Jun 10, 2026 |

About this task

Use this procedure to add an Avaya SBC to the Avaya Aura® Web Gateway web administration portal. Avaya SBC is needed for external desktop clients. Avaya SBC Release 7.2 is required for HTTP tunneling support.

Before you begin

Perform the configuration on the Avaya SBC administration portal as described in the Avaya Session Border Controller configuration section in Deploying the Avaya Aura® Web Gateway.

Procedure

  1. On the Avaya Aura® Web Gateway administration portal, navigate to External Access > Session Border Controller.
  2. To enable TURN usage, select the Enable TURN in WebRTC Client check box.

    Avaya recommends enabling TURN in the browser client for performance reasons. For information about TURN in a WebRTC client, see TURN usage in a WebRTC client.

  3. Click Add to add a new Avaya SBC or click Edit to update the information for an existing Avaya SBC connection.
  4. Complete the following settings for the connection:
    1. In SIP Address, type the address of the internal interface specified for signaling on Avaya SBC.
    2. In SIP Port, type 5060 if you are using TCP or 5061 if you are using TLS.
    3. In SIP Protocol, select TCP or TLS.
    4. In HTTP Address, type the internal address specified for the load monitoring entry.
    5. In HTTP Port, type 80 if you are using HTTP protocol or 443 if you are using HTTPS protocol.
    6. In HTTP Protocol, select http or https.
    7. In Location, specify the location of the Avaya SBC server.

      You only need to specify the location for one node, and it is propagated to all other nodes in the cluster.

  5. Click Save.

    After you add a new Avaya SBC connection, the details for that connection are displayed on the screen. The connectivity status for the Avaya SBC is also displayed.