Scheduling log collection

Last Updated : Jun 10, 2026 |

About this task

Certain log levels, such as FINEST, provide very detailed information about events on Avaya Aura® Web Gateway. However, enabling these log levels on a constant basis might negatively impact the Avaya Aura® Web Gateway performance. You can enable detailed logging temporarily for a specified time period. After the specified period expires, Avaya Aura® Web Gateway switches back to the original log level, which you configure in the Adjust Service Logging Level area.

Scheduled log collection cancels automatically if you change the original log level for any log category.

After enabling scheduled log collection for a log category, you cannot set up scheduled log collections for other log categories until the specified time period expires or you cancel scheduled log collection.

Procedure

  1. On the Avaya Aura® Web Gateway web administration portal, go to Logs Management.
  2. In the Log capture scheduling area, select a log category for which you want to enable scheduled log collection.
  3. In the Planned log level field, select a log level that you want to enable on a temporary basis for the log category.
  4. Optional If required, repeat steps 2 and 3 for other log categories.
  5. In the Schedule Start Time field, select one of the following:

    • Immediate: To start collecting logs at the planned log level immediately.

    • Specify Time: To specify the date and time when you want to start collecting logs at the planned log level.

  6. In the Duration field, select one of the following:

    • Select Duration: To specify the period during which Avaya Aura® Web Gateway collects logs at the planned log level.

    • No Duration (Indefinite): To set the log level specified in the Planned log level field as the new default log level for the log category.

      Note:

      When you select No Duration (Indefinite), Avaya Aura® Web Gateway does not schedule log collection at the specified log level. Instead, Avaya Aura® Web Gateway sets up the new default log level for the log category starting from the time specified in the Schedule Start Time field.

  7. Click Schedule.
  8. In the confirmation window, click Save.

Result

Avaya Aura® Web Gateway saves the configuration and displays the schedule status on the page.

Related information
Canceling scheduled log collection