Restarting services on an Avaya Aura Web Gateway node

Last Updated : Jun 10, 2026 |

About this task

Use this procedure to restart services on any Avaya Aura® Web Gateway node from the administration portal.

Before you begin

In a cluster environment, if you use Avaya Spaces Calling Gateway, enable Maintenance mode as described in Enabling Maintenance mode. Maintenance mode prevents interoperability issues with Avaya Spaces Calling Gateway that might occur when restarting Avaya Aura® Web Gateway services.

Procedure

  1. On the Avaya Aura® Web Gateway administration portal, navigate to System Overview.
  2. In the Service Control area, select the node you want to restart from the drop-down list.
  3. Click Restart.

    Avaya Aura® Web Gateway displays a pop-up window informing you that the restart is in progress.

    • If you are restarting a local node, you cannot continue working with the administration portal. You must wait until the restart is completed and then click OK to log in.

    • If you are restarting a remote node, press Hide and continue working with the administration portal. You can check whether the restart is completed and the node is back online in the Node Status area.

Next Steps

  • In a cluster environment, if you use Avaya Spaces Calling Gateway, disable Maintenance mode as described in Disabling Maintenance mode.