OAuth configuration

Last Updated : Jun 10, 2026 |

OAuth is an authorization mechanism that enables you to authenticate using a combination of enterprise credentials and other factors that the enterprise has chosen, including enterprise Single Sign-On (SSO) and multi-factor authentication.

You can log in to Avaya Workplace Client using OAuth and have an SSO experience for the following features:

  • Voice service.

  • Services provided by Avaya Aura® Device Services, including automatic configuration, contacts, and enterprise search.

  • Avaya Aura® Web Gateway for Apple Push Notifications on Avaya Workplace Client for iOS clients.

  • Presence using SIP.

  • Avaya Multimedia Messaging service on Avaya Aura® Presence Services.

When OAuth is used, Avaya Workplace Client accesses Avaya Aura® Web Gateway services using special OAuth access tokens. You must configure Avaya Aura® Web Gateway so that it:

  • Provides Avaya Workplace Client with information where to obtain access tokens.

  • Validates access tokens provided by Avaya Workplace Client.

Use the procedures listed in the sections below to set up OAuth on Avaya Aura® Web Gateway.

Before using OAuth on Avaya Aura® Web Gateway, you must configure OAuth on Avaya Aura® Device Services first. For general information about configuring OAuth on Avaya Aura® Device Services, see OAuth configuration in Deploying Avaya Aura® Device Services.