Third-party push notification provider requirements

Last Updated : Jun 10, 2026 |

By default, the Avaya Aura® Web Gateway uses the Avaya Push Notification provider for Avaya clients, such as Avaya Workplace Client for iOS. If you are planning to use push notifications for third–party Avaya™ Client SDK-based iOS applications, you must use a third-party provider, for example, developed by the iOS application developer. This provider must implement the following APIs:

  • Interface with the Apple Push Notification service (APNs). Implementation of this interface ensures that the APNs trusts the third-party push notification provider to send notifications to Avaya clients. For more information about implementing the interface and the APIs required by the APNs, see APNs Overview.

  • Interface with Avaya Aura® servers. The third-party push notification provider must trust the Avaya Aura® Web Gateway to receive push notifications from it. Avaya Aura® Web Gateway uses the OAuth-based API for authentication. For more information about the APIs, see Avaya™ Client SDK.

    Currently, the existing third-party push notification providers do not support Avaya APIs.