Avaya Aura® Web Gateway communicates with the Avaya Push Notification provider cloud service using HTTPS. To use the Avaya Push Notification provider, your enterprise network firewall and the HTTP proxy server must allow outbound HTTPS connections to the Avaya Push Notification provider address, which is pnp.avaya.com:443.
Important:
If you configured push notifications for Release 3.7, Avaya Aura® Web Gateway still uses the old apnp.avaya.com Avaya Push Notification provider address. Avaya recommends that you change this address to pnp.avaya.com and update your enterprise network firewall and HTTP proxy server settings to pnp.avaya.com:443
For applications other than Avaya Workplace Client for iOS, you must use a third-party provider. The firewall and the HTTP proxy of your enterprise must allow outbound HTTPS connections to this push notification provider.
For iOS devices running in your enterprise network, Apple push notifications rely on connectivity between iOS devices and the Apple Push Notification service network. For more information about port configuration required to receive Apple push notifications, see https://support.apple.com/en-us/ht203609.
