Configuring mobile application settings

Last Updated : Jun 10, 2026 |

About this task

If you plan to use push notifications on a third-party CSDK-based iOS application, use this procedure to provide information about this application on Avaya Aura® Web Gateway. You can then select the required third-party push notification provider for the application.

Avaya Workplace Client for iOS configuration is pre-defined. Therefore, this procedure is not required for Avaya Workplace Client for iOS. You only need to modify the Avaya Workplace Client for iOS configuration if the default Avaya Push Notification provider configuration uses the old apnp.avaya.com address. For more information, see Reconfiguring the Avaya Push Notification provider after upgrade or migration.

Note:

  • The name of the pre-defined Avaya Workplace Client for iOS configuration is Avaya Workplace.

  • If you use Avaya Workplace Client for iOS, do not use other third-party iOS applications.

Before you begin

Configure a push notification provider on Avaya Aura® Web Gateway. For more information, see Configuring the Avaya Push Notification provider on the Avaya Aura Web Gateway and Configuring a third-party push notification provider on the Avaya Aura Web Gateway.

Procedure

  1. On the Avaya Aura® Web Gateway administration portal, navigate to Advanced > Push Notification Settings > Mobile Application Settings.
  2. Do one of the following:

    • To create a new mobile application configuration, click Add.

    • To edit existing configuration settings, from Application Name, select the required application and click Edit.

  3. In Application Name, provide an appropriate application name.
  4. In Application Id, provide the iOS application bundle identification string.

    Each application must have a unique identification string.

  5. In Push Notification Provider, select the required push notification provider.
  6. To verify that the Avaya Aura® Web Gateway can send notifications to the mobile application, click Test.
  7. Do one of the following: